Your Privacy Is Our Priority

amrtk Privacy Policy

This policy explains in detail how your personal information is collected, used, and kept secure on the amrtk platform.

Last updated: January 2026 | This policy applies to all services of amrtk.lat

amrtk places the highest importance on the privacy of users in Bangladesh. By using our platform, you are considered to have accepted the terms of this privacy policy. Please read each section below carefully.

1. Types of Collected Information

When you create an account on amrtk or use our services, we may collect the following types of information:

1.1 Information You Provide Directly

Full name and date of birth (for age verification)
Email address and contact details
Payment-related information (details provided via bKash, Nagad, Rocket, or bank transfer)
Documents submitted for identity verification (where applicable)
Any information you provide to customer support

1.2 Automatically Collected Information

IP address and device type
Browser and operating system details
Platform access times, login logs, and session information
Gaming activity and transaction history
Information collected through cookies and similar technologies

We only collect information that is necessary for the safe and smooth operation of our services. Collecting unnecessary or excessive information is against our policy.

2. Purpose of Using Information

amrtk uses the collected information for the following purposes:

2.1 Account and Service Management

We use your information to create and manage your account, process deposit and withdrawal transactions, and provide you with the right gaming experience.

2.2 Identity and Age Verification

amrtk provides services only to those aged 21 or above. Identity verification is required to confirm this condition and to prevent fraudulent activity.

2.3 Security and Fraud Prevention

We analyse the necessary information to maintain platform security, detect unusual activity, and prevent financial fraud.

2.4 Customer Support

We use your information to resolve your issues and provide proper assistance via live chat or email ([email protected]).

2.5 Compliance with Legal Obligations

We may retain and use necessary information to comply with applicable laws and regulations and to respond to any legitimate requests from competent authorities.

3. Data Protection and Security

amrtk uses industry-standard security measures to keep your personal information safe:

SSL Encryption: All data transmitted on the platform is protected with 256-bit SSL encryption.
Secure Servers: Your data is stored on servers that are protected from unauthorised access.
Access Controls: Only authorised personnel can view your information, and only as needed.
Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
Payment Security: All transactions via bKash, Nagad, Rocket, and bank transfer are completed through encrypted and secure channels.

While we are committed to ensuring maximum security, transmitting information over the internet is not entirely risk-free. It is therefore also your responsibility to keep your account password confidential.

4. Sharing Information with Third Parties

amrtk never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and fraud prevention. These partners are bound to comply with our strict confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed to authorities if required to comply with a court order, a legitimate request from an investigative body, or a legal obligation.

4.3 Business Transfers

In the event of a company merger or acquisition, your information may be transferred to the new entity. You will be notified in advance if this occurs.

5. Cookies and Tracking Technologies

amrtk uses cookies to provide an enhanced experience on the website and platform. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
Functional Cookies: Used to remember your preferences and settings.
Analytics Cookies: Used to understand how users interact with the platform, which helps improve the quality of our services.
Security Cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

Most cookies can be disabled through your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

6. Your Rights

As an amrtk user, you have the following rights over your own information:

Right to Access: You can find out what information we have stored about you.
Right to Correction: You can request that incorrect or incomplete information in your account be corrected.
Right to Deletion: In certain circumstances, you can request that your personal information be deleted, though information retained for legal or regulatory reasons will be excluded.
Right to Object to Processing: In certain cases, you can object to the processing of your information.
Right to Data Portability: In some cases, you can request to receive your information in a structured and commonly usable format.

To exercise these rights, contact our support team via live chat or email: [email protected]

7. Data Retention Period

How long your information is retained depends on the type of information and its purpose:

Account-related information is retained for as long as your account is active.
Financial transaction records may be retained for an extended period in accordance with legal requirements.
Even after an account is closed, some information may be kept for a defined period for fraud prevention and legal compliance purposes.
Records of customer support conversations are retained for a defined period to help improve the quality of service.

8. Protection of Minors

amrtk strictly provides services only to those aged 21 or above. We do not knowingly collect or process personal information from anyone under the age of 21. If an account belonging to a minor is identified, it will be closed immediately and the associated information will be deleted.

9. International Data Transfers

amrtk may use servers located in various countries to operate its technology infrastructure. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in accordance with the standards of this privacy policy and that appropriate safeguards apply.

10. Changes to the Policy

amrtk may update this privacy policy from time to time. For significant changes, we will notify you via a notice on the platform. Always check the "Last updated" date shown at the top of the policy.

Continuing to use the platform after changes have been made will be considered as your acceptance of the revised policy. If you do not agree with the new policy, you have the right to close your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

Live Chat: Available 24/7 directly through the platform — in both Bengali and English.
Email: [email protected]

Our support team will review your request and respond as soon as possible.